StayinFront Group Australia (2013 - Today)
StayinFront produces the leading edge StayinFront CRM for Life Sciences and Consumer Goods markets.
StayinFront TouchCG and TouchRX products provide mobile Sales Force Automation that can be deployed in weeks.
From May 2017 I accepted the role as Global Application Services Manager for StayinFront. In this role I am responsible for managing a global team of application service managers responsible for the support and success of our customers.
From November 2013 I accepted the role as Client Support Services Manager for StayinFront. In this role I am responsible for managing a team of support consultants and technical account managers dedicated to providing excellent customer service for StayinFront Australia and StayinFront Singapore customers spread across the Asia Pacific region.
From January 2013 I returned to StayinFront as a Technical Account Manager / Technical Specialist. As a technical specialist I am responsible for running training courses, providing customer support, troubleshooting technical issues and installing software for multiple versions including 8,9,10,11 and 12. In this role I support customers nationwide providing end user and server support for their software and supporting StayinFront Group Australia Infrastructure. As a technical account manager I am responsible for liaising with clients regarding the configuration and implementation of their system to ensure they are gaining maximum productivity out of StayinFront CRM and leveraging it's potential within their business.